Chesterfield News

Chesterfield estate agent wins national awards for customer service

Pinewood Properties win 7 awards at The ESTAS, the most prestigious awards in the UK property sector

The Chesterfield and Clowne based agency, Pinewood Property Estates received the Gold award in the Best 2-5 Branch Network in the UK at the prestigious ESTAS Customer Service Awards 2023, the biggest awards in the UK property industry.

The winners were announced at the Grosvenor House in London and hosted by the country’s favourite TV property presenter Phil Spencer in front of 1,000 guests.

Pinewood Chesterfield also went on to win Gold for Best Letting Agent in the East Midlands with the Clowne branch scooping Silver in the same category. This is an achievement that very few agents have achieved in the past. The Chesterfield branch finally went on to finish second and receive Silver for Best Letting Agent in the UK.

Stacey Davies-Bowler, Managing Director of Pinewood Property Estates said “We are absolutely thrilled to be recognised in this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance.  We take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of our personal service, and this proves we are delivering what we promise. It’s amazing that our independent agency from Chesterfield can smash some of the big boys out of the water.”

Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the live audience “Everyone one shortlisted here today has attained the ESTAS Standard of Excellence which is based purely on service ratings from customers at the end of the moving experience, giving a highly accurate overview of the standard of service that’s been delivered to the end client. This is a great achievement in its own right so whatever unfolds this afternoon you should all be immensely proud.”

Living in Chesterfield

If you’re looking for a perfect location and quality of life for you and your family, look no further than Chesterfield.

Recently rated the 2nd best place in the UK to raise a family, our town has so much to offer. Whether you’re looking for a bustling market town or a picturesque village, Chesterfield boasts mix of contemporary and traditional housing.

Living in Chesterfield and the surrounding area is affordable too! According to Rightmove, the average house price in Chesterfield is at least £10,000 cheaper than Sheffield, Derby and Nottingham.

Find out more benefits of moving to Chesterfield.

Pinewood Properties supports the marketing and economic growth of the town through Chesterfield Champions, a network of over 200 organisations across Chesterfield and North Derbyshire.

Pinewood properties at ESTA awards ceremony

Pinewood Properties at the ESTA awards ceremony

Dom Stevens

Destination Chesterfield Manager

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