Chesterfield Borough Council staff redeployed to support the community
Chesterfield Borough Council has reprioritised and reorganised staff resources to ensure essential services are maintained and to deliver additional community response activity to support Chesterfield residents and businesses at this difficult time.
In the community, staff have been redeployed in support of local pharmacies to deliver medicines to residents’ homes, have made regular food parcel deliveries to those in need, and are working with local community groups and charities to support a range of activities. Staff have also been redeployed around the council to support the rollout of small business grants, to work at the crematorium and to help ensure the Careline service can keep running for the benefit of the borough’s elderly residents.
Councillor Tricia Gilby, leader of Chesterfield Borough Council, said: “I’m proud of the way our staff have quickly responded to this crisis and the way in which they are continuing to adapt to new roles and responsibilities as required. It’s really important that we use all our resources to effectively support the local community and any residents who may require additional support, especially those who are particularly vulnerable at this time.”
Staff have been learning new skills in order to support essential service delivery. For example, some of the Town Hall’s clerical staff are now working at the crematorium where they are assisting by helping to run services and providing administrative support.
Members of the housing repairs team have been using council vehicles to support the delivery service of several local pharmacies. This small team has delivered around 650 prescriptions in the last week and will continue to assist pharmacies and their customers for the foreseeable future.
The council has also redeployed staff to support its Careline service. Careline supports around 2500 residents, many of whom are extremely vulnerable to coronavirus. The service has handled more than 40 call outs because of slips and falls in the last week. The falls recovery service helps to reduce the number of non-injured fallers being referred to the emergency services, which in turn reduces the pressure on the NHS.
Careline staff have also been working closely with local food banks to identify those in need of support and are helping deliver food parcels to vulnerable residents. The service has also been contacting around 200 residents a day to check on their wellbeing and to help them to obtain further support via the Derbyshire-wide Community Response Unit. To access help from the Derbyshire Community Response Unit please call 01629 535091 or register on the website: www.derbyshire.gov.uk/gethelp
