Cheese Factor launches click and collect service
An online store has been opened by Cheese Factor to offer a more convenient and safer shopping experience for customers.
Over 40 British and continental cheeses have already been made available for click and collect, with further lines being added each week. The shop also boasts a growing range of pickles and chutneys, and many locally produced items: from beers, ales and gins, to freshly baked bread, cakes and oatcakes.
The opportunity to pay online before visiting Cheese Factor, which is based on the outside of Chesterfield Market Hall, has enabled busy and self-isolating shoppers to browse at any time of the day, from the comfort and safety of their own homes. Customers have been offered peace of mind by knowing their items are available. They have also been given the option to wait with their cars outside the shop while their shopping is loaded by the team.
Owner of Cheese Factor, Simon Davidson (right) said: “The coronavirus outbreak has been challenging for everyone and we are pleased to be able to do our bit to help. Our ring and collect service has already proven very popular as a more accessible way to shop. It’s great to extend this now to customers who prefer to shop online.”
“It’s easy to use the click and collect site. During the check out process, customers can add a note about their preferred day to collect. Once they have paid, they will receive an automated email receipt, followed by a personal email from the Cheese Factor team within 1 working day to confirm the order is ready to collect.”
“The shop is following Government guidelines with only 2 customers served at any one time and screens currently being installed for extra safety. Customers can also let us know if they would like us to load their order into their car.”
“As well as helping customers to navigate through the new normal that has been created by Covid-19, the click and collect service will also offer a streamlined shopping experience during the busy Christmas period. I like to plan ahead to make sure Cheese Factor delivers the best customer service and I’m already looking into pop up collection spots with plenty of parking to make it even easier for people to pick up their Christmas food and gifts.”
Chesterfield residents can visit Cheese Factor’s click and collect store here or call 01246 201203 to order over the phone.
Cheese Factor is one of 180 Chesterfield Champions supporting the marketing and economic growth of the town.
Click here to read more about the Cheese Factor
Click here to find out more about Chesterfield Champions
