To make passengers and drivers feel safer, City Taxis have introduced protective screens to give customers and staff greater peace of mind when travelling together.
City Taxis have also provided drivers with free cleaning equipment in the form of a Virucidal cleaner, in addition to masks, gloves, hand sanitiser and blue roll. All drivers are advised to clean down their screen after every journey and are advised to wear facemasks when customers are in the car. There is also the three-rule policy which allows only three passengers to travel in the rear of a saloon car leaving the front passenger seat free.
Kevin Flint, Operations Director of City Taxis, said “Currently there have been over 500 screens installed in our saloon fleet. We feel the screens are a huge step in restoring confidence to the taxi trade through these difficult times. By having the screens installed it creates a safer environment for both passengers and drivers to travel. The screens aren’t compulsory for drivers, but customers can request a ‘Screened Vehicle’ through all of our booking sources, including the City Taxis app.”
Aftab Ahmed, who is a long serving and loyal driver for City Taxis, added: “I am in my sixties, self-employed and in the high-risk category for Covid-19. My wife has an underlying lung condition which would probably mean an unsurvivable case if she caught the virus. For her and my own safety I chose to stop work on the 18th of March and isolated for ten weeks. The clear polycarbonate screen presented me an opportunity to get back to work – it is hardly noticeable yet provides a divide between the driver and the passengers on the back seat. That and the use of anti-viral cleaning products to wipe down all surfaces after every trip, gives me confidence to work knowing that both passengers and I are safer. I’m happy to recommend the safety screen to all my colleagues.”
Additionally, throughout the Covid-19 period, City Taxis have been providing essential patient transport for the NHS, Yorkshire Ambulance Service (YAS) and East Midlands Ambulance Service (EMAS) across the Yorkshire, Derbyshire & Humber regions.
City Taxis are committed to providing communities with the very best in private hire transportation and will constantly monitor their customers’ experiences to ensure they are doing the very best to keep the region and its drivers moving safely.
City Taxis are members of the Chesterfield Champions local business membership scheme. To find out more about the Chesterfield Champions, click here.